Shipping policy
1. Delivery Time
Estimated total delivery time is 2–15 business days from the date your order is placed.
- Order handling time: 1–2 business days, including order verification, preparation, and quality checks.
- Transit time: 1–13 business days after dispatch.
Business days exclude weekends and U.S. public holidays. Delivery estimates are not guarantees and may be affected by carrier delays, severe weather, high order volume, or an incorrect or incomplete shipping address.
2. Shipping Services and Coverage
We ship to eligible residential and commercial addresses throughout the United States. We offer free standard shipping on all U.S. orders, with no additional standard shipping fee at checkout.
If a carrier cannot deliver to the address provided, our customer service team will contact you to request a deliverable address or issue a full refund to the original payment method.
3. Packaging
Orders are packaged according to product type, size, and weight. We use protective cartons and cushioning where needed to help prevent damage in transit. Larger items may use reinforced packaging for additional protection.
4. Order Processing
After placing your order, you will receive an order confirmation email. Your order will then be verified, prepared, quality checked, and packed within 1–2 business days. Once dispatched, a shipping confirmation email containing tracking information will be sent to you.
5. Tracking Your Order
All shipped orders include tracking. You can use the tracking number in your shipping confirmation email to monitor delivery status. Tracking information may take 24–48 hours to update after dispatch.
6. Carriers
Orders are delivered by UPS, FedEx, USPS, or another reliable trackable carrier selected according to the destination and package requirements.
7. Contact
For shipping questions, contact us at NedeauMccoon317@outlook.com. Please include your order number when contacting us about an existing order.