Privacy policy

Privacy Policy

Last updated: July 17, 2026

This Privacy Policy explains how Sereocollar collects, uses, shares, and protects personal information when you visit our website, place an order, contact us, or otherwise use our services. Our store is hosted by Shopify.

Information we collect

Depending on how you interact with us, we may collect your name, email address, phone number, billing and shipping address, order and transaction details, customer-service messages, device and browser information, IP address, website activity, cookie identifiers, and marketing preferences. Payment information is processed by Shopify and payment providers; Sereocollar does not store complete card numbers on its own servers.

How we use information

We use personal information to operate the store, process payments, fulfill and track orders, provide customer support, manage returns and refunds, prevent fraud, secure the website, comply with legal obligations, improve our services, and send marketing communications where permitted.

How we share information

We may share information with Shopify and service providers that support payment processing, fraud prevention, hosting, analytics, advertising, customer support, fulfillment, and shipping. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction. Service providers may process information in countries other than your own.

Cookies and targeted advertising

We and our service providers may use cookies and similar technologies for essential store functions, analytics, personalization, and advertising. Depending on where you live, you may have the right to opt out of activities considered a sale, sharing, or targeted advertising. Submit an applicable request through our Your Privacy Choices page or contact us.

Your choices and rights

Depending on applicable law, you may request access, correction, deletion, or a copy of your personal information, or object to or restrict certain processing. You may unsubscribe from promotional email using the link in the message. We may need to verify your identity before completing a request.

Data retention and security

We retain information for as long as reasonably necessary to provide services, meet legal and accounting requirements, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.

Children

Our services are not directed to children, and we do not knowingly collect personal information from children under the age required by applicable law.

Third-party links

Our website may link to third-party websites. Their privacy practices are governed by their own notices, and we are not responsible for their content or practices.

Changes to this policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The revised version will be posted on this page with an updated date.

Contact

For privacy questions or requests, contact:
Sereocollar
639 W Lowell Dr
San Tan Valley, AZ 85140
United States
Email: NedeauMccoon317@outlook.com

You can also review Shopify's consumer privacy information through Shopify's official privacy resources.